Why we don't post clinical testimonials.

Australian health practitioners — including chiropractors — are subject to the National Law (Health Practitioner Regulation National Law Act 2009). Section 133 prohibits the use of testimonials in the advertising of regulated health services.

A "testimonial" in this context means a statement that praises clinical aspects of a service — outcomes, symptom changes, the practitioner's clinical judgement. The intent of the law is to prevent prospective patients from making decisions based on the experiences of others, in a context where the evidence base, individual variability, and risk profile aren't fully visible.

We comply with this. It's also a position we agree with on principle: clinical testimonials, even when given in good faith, are not what evidence is made of.

We collect patient feedback continuously — through our own structured outcome measures, validated questionnaires repeated across the course of care, and direct conversation. That feedback shapes how we run the practice. It just doesn't appear on this website as marketing.

If you're looking for a sense of whether the clinic is the right fit for you, we suggest:

• Read how we work and the method we follow.
• Take the free Brain Snapshot to get a feel for the questions we ask.
• Book a 15-minute orientation call with reception to ask anything.
• Talk to your GP, psychologist, or referring practitioner — if you have one — about whether qEEG-guided care fits your situation.

If you've been a patient and want to send feedback — positive, critical, or somewhere in between — we'd genuinely like to hear it. Send a note to hello@thehealthybrainclinic.com, or use the form on our contact page.

Feedback that flags clinical concerns is reviewed by Dr Ash directly. Feedback that flags front-of-house issues — booking, communication, parking, the experience of arriving — is reviewed by reception and the practice manager.

If you've had an experience with us that wasn't what it should be, we'd rather know than not know.