(03) 5593 2934 | Geelong & Camperdown · Telehealth Australia-wide
Patient portal | AHPRA registered
About · Patient feedback

Why we don't post clinical testimonials.

A short note on why this page looks different from most clinic-website "reviews" pages — and on the place patient feedback does have in our practice.

AHPRA-registered clinician-led Clinical-grade qEEG hardware Co-care with your GP & psychologist Geelong · Camperdown · Australia-wide
The reason

AHPRA section 133.

Australian health practitioners — including chiropractors — are subject to the National Law (Health Practitioner Regulation National Law Act 2009). Section 133 prohibits the use of testimonials in the advertising of regulated health services.

A "testimonial" in this context means a statement that praises clinical aspects of a service — outcomes, symptom changes, the practitioner's clinical judgement. The intent of the law is to prevent prospective patients from making decisions based on the experiences of others, in a context where the evidence base, individual variability, and risk profile aren't fully visible.

We comply with this. It's also a position we agree with on principle: clinical testimonials, even when given in good faith, are not what evidence is made of.

What we do listen to

Feedback shapes the practice.

We collect patient feedback continuously — through our own structured outcome measures, validated questionnaires repeated across the course of care, and direct conversation. That feedback shapes how we run the practice. It just doesn't appear on this website as marketing.

If you're looking for a sense of whether the clinic is the right fit for you, we suggest:

  • Read how we work and the method we follow.
  • Take the free Brain Snapshot to get a feel for the questions we ask.
  • Book a 15-minute orientation call with reception to ask anything.
  • Talk to your GP, psychologist, or referring practitioner — if you have one — about whether qEEG-guided care fits your situation.
Giving feedback

If you've been a patient.

If you've been a patient and want to send feedback — positive, critical, or somewhere in between — we'd genuinely like to hear it. Send a note to thehealthybrainclinic@gmail.com, or use the form on our contact page.

Feedback that flags clinical concerns is reviewed by Dr Ash directly. Feedback that flags front-of-house issues — booking, communication, parking, the experience of arriving — is reviewed by reception and the practice manager.

If you've had an experience with us that wasn't what it should be, we'd rather know than not know.

Scope & safety

We work alongside — not in place of — primary medical and psychological care. If you or someone you know is in crisis, call 000 or Lifeline 13 11 14.

The same methodology, every tier

Examination, not assumption.

14 brain networks. Quantitative measurement at the start, the middle, and the end. Co-care with your GP and psychologist — we work alongside, not instead of.

Step 1

Examine

19-channel quantitative EEG, processed against age-matched norms via NeuroGuide. swLORETA source localisation maps activity to specific networks.

Step 2

Intervene

swLORETA-guided neurofeedback paired with HRV biofeedback at resonant frequency. Network-targeted protocols, not one-size-fits-all.

Step 3

Re-measure

qEEG comparison at mid-cycle and end of program. If the data isn’t moving in the expected direction, we change the plan — not the calendar.

One methodology across every tier — from the free Snapshot through to the in-clinic 12-week program.

Four tiers of care

Start anywhere. Step up when you’re ready.

Every tier uses the same methodology — examination first, then targeted intervention. Choose the depth that fits your concern, your timeline, and your budget.

Tier 0 Free · 5 min

Brain Snapshot

A short educational self-questionnaire across the 14 networks. Your top three out of balance, plus a clear next step.

  • No email required
  • Browser-only, no data stored
  • Educational orientation

Take the Snapshot →

Tier 1 From $47

Brain Health Assessment

Full 14-network online assessment, severity grading, personalised 30-day plan, and clinician-reviewed insights.

  • 14-network analysis
  • 30-day evolving plan
  • Portal access included

Tier 1 details →

Tier 2 $59/mo or $497/yr

Membership care

Continuing telehealth support, monthly reassessment, evolving plan, daily insight cards, before/after reports.

  • Monthly reassessment
  • HRV biofeedback at home
  • Clinician oversight

Explore Membership →

All tiers complement, not replace, your GP, psychologist, or psychiatrist. We co-care.

Two ways to begin

Your brain... Your choice.

Examination, not assumption.

Take the free Brain Snapshot to orient yourself, or book a consultation with Dr Ash Connell. Both are easy to step away from, and either way you’ll leave with a clearer picture of what’s actually going on.

Or call (03) 5593 2934 — reception will take a few details and call you back within one business day.

Book Now